Dealing with Difficult People: Holiday Edition

Dealing with Difficult People: Holiday Edition


November 15, 2016    
7:00 pm - 8:30 pm


92nd St. Y
Lexington Avenue at 91st St., New York, NY

Event Type

In this interactive workshop, learn how to navigate challenging conversations by practicing a four-step communication model that transforms critical communication barriers into opportunities for clarity, collaboration and action.

Enjoy the holidays more this year by knowing how to navigate some of the most challenging people in your life — including those sitting across the dinner table.

Dian Killian, Ph.D., is a Certified Trainer with the international Center for Nonviolent Communication (CNVC), founder and former director of The Center for Collaborative Communication, and President of Work Collaboratively, LLC. She is author of Connecting Across Differences: A Guide to Compassionate, Nonviolent Communication and Urban Empathy: True Life Adventures of Compassion on the Streets of NY and a certified life coach.